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Effective Date: November 14, 2025 Last Updated: November 14, 2025
TikiGameHub respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our platform to access Canadian lottery information and enter official draws.
1. Information We Collect
Account Information Full name, email address, date of birth (for 18+ verification), password (hashed).
Entry & Ticket Data Selected numbers, draw type (Lotto 6/49, Lotto Max, etc.), entry timestamp, ticket ID.
Payment Data Processed via Stripe or licensed Canadian payment gateway. We never store full card numbers.
Technical Data IP address (anonymized), browser type, device OS, screen resolution, referral source.
Communication Data Support inquiries, feedback, email correspondence.
2. How We Use Your Information
- Service Delivery: Process lottery entries, send official ticket confirmations, notify of draw results.
- Account Management: Enable login, save favorite numbers, track entry history.
- Security & Fraud Prevention: Monitor for suspicious activity, verify age and location (Canada only).
- Improvement: Analyze usage patterns (anonymized) to enhance site speed, navigation, and user experience.
- Support: Respond to inquiries and provide personalized assistance.
We do not sell, rent, or share your personal data with third parties for marketing.
3. Data Security
- Encryption: 256-bit SSL/TLS for all data in transit.
- Storage: Secure Canadian data centers with restricted access.
- Access Control: Only authorized personnel can access entry and account data.
- Regular Audits: Annual penetration testing and compliance reviews.
4. Data Retention
Account & Entry Records 7 years (for tax and verification purposes)
Payment Transaction Logs 90 days (anonymized after processing)
Support Correspondence 1 year
Deleted Accounts Data permanently erased within 30 days
5. Your Privacy Rights (PIPEDA Compliant)
As a Canadian user, you have the right to:
- Access your personal data.
- Correct inaccurate information.
- Delete your account and data (subject to legal retention).
- Withdraw Consent for non-essential data processing.
- File a Complaint with the Office of the Privacy Commissioner of Canada.
Manage your data anytime via Account Dashboard > Privacy Settings.
6. Third-Party Disclosure
We share limited data only with:
- Licensed Lottery Service Providers – To submit your official entry.
- Payment Processors – For secure transactions.
- Legal Authorities – If required by Canadian law.
All partners are bound by strict confidentiality agreements.
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